Field Services

BGR RADIATOR ON-SITE REPAIR AND INSTALLATION SERVICES

BGR Radiator has provided on-site repair and installation services throughout the United States, Canada, the Caribbean, Africa and Europe. BGR’s Industrial and Remote Radiator Package systems, along with repair and installation services, can go worldwide! Just give us the opportunity.

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Our in-house engineering staff has developed a catalog of remote radiator packages, both horizontal and vertical, along with other industrial applications. If you don’t see what you need, we have the ability to design for a diversity of applications, conditions and environments. In addition, BGR can add special coatings to address corrosion and environmental issues.

If a new radiator isn’t what you want or if it isn’t logistically possible to move out an old unit and replace with a new unit, or if you have a radiator attached to a generator, another option offered by BGR Radiator is to re-core your unit, right where it stands. This is done by dismantling the radiator assembly and rebuilding with new cores, hardware, and gaskets.

You will be provided with a clear and accurate written proposal addressing:

  • Product and service needs will be determined by either a site visit or through drawings, pictures and other identifying means.
  • The scope of work and materials will specify the services and equipment necessary to complete the job. In most circumstances, there will be more than one option for your consideration.
  • A proposed work schedule.
  • A “Price Not to Exceed” total, with line item billing available upon request.
  • Weekday, Weekend and Sunday scheduling and pricing available.
  • Lifts, cranes or other equipment can be included and arrangements made for delivery to the job site.
  • If desired, your technicians can be included in the job to assist BGR’s staff.
  • Estimated Down Time, Lead Times to Schedule, and Weather Considerations.

Our services include:

  • Typically a down time of 1 -2 days, depending on the scope of the job, usually alleviating the need for additional back up equipment.
  • Short lead time for job completion, getting you or your customer back in business much sooner.
  • Pressure testing and running the generator to make sure fluid levels are correct.
  • The job site will be thoroughly cleaned up to “as found” conditions.
  • A professional, safety conscious group of technicians working within your facility.

BGR Radiator offers a 5 Year Warranty on our products, one of the best in the industry. Our conditions for this guarantee are:

  1. An annual check of all electrical grounds to prevent electrolysis. This condition destroys more radiators than a loose fan blade!
  2. The fins on the core need to be kept clean from debris and oil.
  3. Maintain a 50/50 mix of year-round summer and winter coolant, with proper inhibitors to prevent cooling system corrosion.

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Please ask us about extended warranties!

BGR Radiator also offers an on-site cleaning for radiators and other heat exchangers that have become encrusted with dirt and oil, etc. and are not running to their peak performance. This includes:

  • Preparing the site with absorbent pads and “pigs” around the equipment to contain cleaning fluids and water.
  • Spraying the units with a de-greaser to begin to loosen debris.
  • A hot or cold water (dependent on the unit condition) power wash to clean the unit until all dirt is gone.
  • All liquids are vacuumed up and contained in drums and removed to our shop.

Testimonials from Some of Our Satisfied Customers:

“I am very pleased with the quality and support the City of Manassas has received from BGR. The city purchased a total of 4 BGR-H50 units. I would recommend BGR to anyone needing a radiator. Please call me if you want any more details on the service and support we received. Thanks again.”

—Jamie Hester – Generation Manager

“Everything went excellent. Your guys were fast and efficient and a pleasure to work with! All engines were tested and no leaks, drips or weeps were found. I will definitely keep BGR in mind for any future work in our AOR. Thanks for everything!”

—Chris Conway – Project Manager, Norfolk VA

“When we decided to purchase a radiator for our custom cooling system, our principal concern was finding a unit that would perform as desired under challenging operating conditions. BGR Radiator worked with us to understand the nature of our system and pair us up with a product that would meet our stringent requirements. At Werner Paddles, we deal with a variety of suppliers and vendors across a wide range of fields. I am pleased to say that we have been most satisfied by our interaction with BGR and the V04 radiator we purchased has worked perfectly since the day it arrived.”

—Paul – Process Engineer, Werner Paddles